Bizcommunity: How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

URL: https://www.bizcommunity.com/article/how-can-your-business-reap-the-rewards-of-black-friday-while-avoiding-the-customer-service-pitfalls-707142a

With numerous positive economic markers, Black Friday 2024 could be a milestone one for South African businesses. But if those businesses are to take full advantage of the day while also dealing with the influx of customer support queries, it cannot be a case of business as usual.