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Shiprazor in PaySpace Magazine: Can Your Business Handle 22% More Online Orders When Season Peaks?

South Africa’s online retail market is growing at around 22.5% this year. For retailers heading into Black Friday and the festive season, there is a fairly obvious question behind that number: what happens if your business suddenly has to process, pack and deliver 20% more orders? It is a question Sahil Affriya, founder and CEO of multi-courier logistics platform Shiprazor, believes retailers should be answering now, rather than in November.

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Shiprazor in Cape Business News: South Africa’s e-commerce boom is hiding a profit crisis

South Africa’s e-commerce sector is booming. The market is on track to surpass R130 billion in turnover this year. Local online sales are growing at roughly 20% and the sector handles over 100 million shipments annually. According to World Wide Worx, online shopping now represents 8% to 10% of total national retail – expanding at nearly ten times the rate of traditional brick-and-mortar stores.

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Shiprazor in Retail Brief Africa: Stress-test for Black Friday now

The upcoming Women’s Day long weekend provides an excellent opportunity to dry run the three pressures that define Black Friday: an order spike, a pause in collections, and a backlog clearing while new orders land. Get it wrong in August and you could lose a few customers; in November, you stand to lose the season.

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