In the News Archives - Page 26 of 31

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BusinessTech: Build a solid foundation with a Euphoria cloud-hosted PABX solution

According to a US construction industry study, reworks caused by miscommunication and poor project data cost businesses more than $31 billion in 2018.

MyBroadband: South Africa’s biggest Black Friday spenders — including a R1.88-million purchase

Black Friday 2022 again saw single transactions worth hundreds of thousands of rands in South Africa, while at least two customers spent over a million rand in total on the day.

IOL: Art gallery to help breast cancer fighters

Johannesburg – South Africa’s upmarket KAMERS/Makers is set to feature an art gallery, The He(art) Gallery experience at its second summer show in Sandton, to assist breast cancer fighters by featuring portraits of cancer survivors.

TechFinancials: When Customers Need A Digital Advisor, Not A Digital Assistant

For some companies, selling and servicing their products digitally is relatively simple. You upload your products into an online store and ensure the buying and delivery process is slick and seamless.

hypertext: Travel and tourism sector was the real winner this shopping weekend

With both Black Friday and Cyber Monday behind us, local payment gateway Peach Payments has revealed that South Africans are looking to get out and about.

Business Report: Business owners take note: These are the times South Africans shop online the most on Black Friday

One of the advantages of being an online retailer is that, theoretically, customers can buy at any time of the day.
But that doesn’t mean customers don’t have favourite times to shop online, particularly on Black Friday.

BusinessTech: Beat the Blackout Friday blues by investing in smart tech

At Euphoria Telecom we don’t do Black Friday, we believe in offering our customers the best possible pricing for our solutions all year round, not just on one discount-filled day.

Tech-Talk: Virtual agents don’t just make sense to customers, they make sense to your business too

When it first became clear that various AI-enabled tools would play an important role in customer self-service, most prominently in the shape of chatbots, there was a lot of hope that they’d have a positive impact on company finances. Not only would they provide a better customer experience than traditional contact centres, they’d also do so at a much lower cost.

SME Tech Guru: 5 things online SMEs can do now to manage Black Friday logistics

For online retailers, Black Friday is one of the biggest business opportunities of the year. But without the right logistics in place, it could turn into a major business headache and customer deterrent.

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