In the News Archives - Page 30 of 31

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IT-Online: Business telephony and CRM platforms are game-changers for insurance companies

Top players in the insurance industry area adopting full-service VoIP, cloud-hosted business telephony and CRM platforms.

FA News: Why can’t your chatbot just solve my query?

Chatbots are, to be blunt, everywhere. It feels as if you can hardly visit a website these days without a bot asking how they can help you. It’s not just a matter of perception either.

ITWeb Africa: Five reasons why GMT+2 is Middle Earth for tech talent

Middle Earth, the land of legends from The Lord of the Rings, is home to some of the greatest craftspeople in literary history, who created mythic swords, staffs, and the rings themselves. There’s a lesser-known Middle Earth in real life too – a time zone that has its own richness of skills. That time zone is GMT +2 (and, by extension, its immediate neighbours GMT+1 and GMT+3).

Intelligent CIO Africa: Five reasons why investment in the software development community is a strategic business driver

Software development skills are at the core of South Africa’s and Africa’s regeneration. Bolstering the community that underpins this revitalisation makes strategic sense for companies and governments.

Bizcommunity: Learn to code from anywhere – holiday bootcamp for kids

During the last week of the July school holidays, edtech startup Mindjoy is hosting a three-day bootcamp to open up the world of artificial intelligence (AI) to 11- to 15-year-olds, and what the fourth industrial revolution (4IR) means for their future.

Retail Brief Africa: 5 Ways business owners are skilling up in 2022

As we move to an increasingly digital world in the post-pandemic age, it will be more important than ever for business owners to think of new ways to get ahead and stay ahead, says Peach Payments’ Head of SME Growth & Marketing, Joshua Shimkin.

Retail Brief Africa: Six questions to ask when choosing a service bot

Chatbots have evolved from basic info bots to highly sophisticated service bots, capable of resolving customer queries in one touch. This is not only dramatically reducing the total cost to serve, but is improving the total customer service experience.

BusinessTech: Take your business to the next level with Euphoria Telecom and the Elevator Pitch

Times are tough for businesses out there, particularly SMEs trying to get started. That’s why Euphoria Telecom is helping South African businesses get ahead this winter with its exciting new radio feature, The Elevator Pitch.

Ventureburn: SMEs driven by start-up mentality, finance access

It’s undeniable that SMEs are the lifeblood of the global economy, with the sector accounting for 90% of all businesses worldwide and 50% of employment. In South Africa, small businesses and start-ups faced several challenges over the last two years, while still reporting a 62% growth over the past year according to Xero.

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