Your customers don’t care whose fault it is – they just want to know what’s going on and that you are on it. The best way to do that is through the telephone – good old voice communication.
READ MORESouth Africa’s frontline workers are under mounting financial pressure. These are the people who keep our shops stocked, streets clean and buildings safe.
According to Deskless Worker Pulse 2025, the second annual study from Jem HR, 51% of frontline workers have no savings, up from 44% last year. Nearly three-quarters (73%) have less than R500 saved, and almost half (48%) run out of money before month-end, every single month.
READ MOREIn a show of resilience, South African small and medium-sized enterprises (SMEs) that export to the United States have reported a 23% improvement in direct-to-consumer (D2C) exports for October, following a staggering 52% drop the previous month.
READ MOREOnline retail in South Africa is no longer a peripheral activity; it is a structural force in the economy. The market is on track to surpass R130-billion this year, approaching 10% of total retail sales.
READ MOREIn recent times, worker ownership has emerged as a key element of South Africa’s transformation agenda. Increased worker ownership provides the opportunity to tackle South Africa’s deep-seated inequality in a way that can enhance business’ commercial interests and help build a bridge between companies’ management and their workers or the unions that represent their workers.
READ MOREThe as-a-service era is synonymous with flexible subscription plans for everything from software to storage and even workspaces.
The logical next step in this journey, says Go Rentals CEO Evan Berger, is extending that same flexibility and cost-efficiency to business devices like laptops, computers, monitors, mobile phones, servers and printers.
READ MOREBorderless IoT is key to unlocking Africa’s intra-trade growth, fixing connectivity gaps along critical freight routes.
READ MOREData management is increasingly coming under the governance spotlight, yet a significant vulnerability often goes unnoticed. Many businesses operating on Microsoft 365 assume their data is comprehensively backed up. While Microsoft provides robust infrastructure resilience, a key distinction in its shared responsibility model leaves individual business data – or tenants – exposed to accidental or malicious deletion.
READ MOREJem HR, the South African HR and benefits platform for frontline teams, has launched Jem Mobile, a new service giving employees access to affordable smartphones and data contracts through payroll deduction, at no cost or risk to employers.
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