25/11/2022
At Euphoria Telecom we don’t do Black Friday, we believe in offering our customers the best possible pricing for our solutions all year round, not just on one discount-filled day.
When it first became clear that various AI-enabled tools would play an important role in customer self-service, most prominently in the shape of chatbots, there was a lot of hope that they’d have a positive impact on company finances. Not only would they provide a better customer experience than traditional contact centres, they’d also do so at a much lower cost.
21/11/2022
For online retailers, Black Friday is one of the biggest business opportunities of the year. But without the right logistics in place, it could turn into a major business headache and customer deterrent.
IESE Business School has announced that Peach Payments’ founder and CEO Rahul Jain has been named as one of the IESE 40under40 2022 award winners.
Ryan Falkenberg, Co-CEO, CLEVVA, explains some of the issues found with most chatbot software and examines some of the advantages offered by a Solution-as-a-Service model.
02/11/2022
Ryan Falkenberg, Co-CEO, CLEVVA, explains some of the issues found with most chatbot software and examines some of the advantages offered by a Solution-as-a-Service model.
