Shop-SA: My bank needs to offer me a digital advisor, not a digital assistant

In many ways, technology has made banking a much easier and less frustrating experience. Think about the last time you had to visit a bank branch to get something done. If you’re above a certain level of income and technological proficiency, chances are it’s been years rather than weeks or months. But for all those advancements, there are still glaring weaknesses in the system.

In many ways, technology has made banking a much easier and less frustrating experience.