07/08/2023
As we written countless times before – cybersecurity awareness, education and training is vital for all businesses. While we and many others make it their business to know what threats lurk on the internet and how to avoid them, others simply don’t care and one can’t force them to.
17/07/2023
Before the rise of mobile technology, close friends and family members’ phone numbers were committed to memory. For other contacts, landline users relied on the little black books beside the phone. The need to dial traditional phone numbers has diminished with the advent of Voice over Internet Protocol (VoIP) and interconnected digital communication platforms.
With new hires suspended by many businesses as the combined effects of slow economic growth and load shedding take hold, businesses are having to try and do more with fewer resources.
With budgets cut to the bone, marketing execs in smaller businesses need to take a more creative approach to get their message out to existing and potential customers.
When you think about the businesses most affected by load shedding, chances are contact centres don’t immediately leap to mind. But, as with so many other companies across the country, it has played havoc with contact centres.
Cybersecurity has never been more important than it is today. Attacks by cybercriminals are more powerful and sophisticated than ever, and they are targeting at a wider range of businesses than ever before.
